Recruitment

Interested in employment opportunities? We will regularly update this section of our website with any specific roles available in the Durham Dales locality.

However, you can also send your CV in to us in advance of specific vacancies becoming available by emailing team@ddhf.co.uk.

Durham Dales Practices have chosen to federate as Durham Dales Health. The stated intent of the Federation is to work together with GP Medical Practices to provide high quality, cost effective primary healthcare services across the Durham Dales locality.

Salary

£22,836 a year

Contract

Permanent

Working pattern

Full-time

Reference number

U0041-24-0003

Job locations

Unit 51 Innovation Hse, Longfield Rd

South Church Enterprise Park

Bishop Auckland

Durham

DL14 6XB

 

The closing date is 17th March 2024

Job summary

You will work with GP practice teams to coordinate the care of patients with frailty, cancer, long term conditions, safeguarding and social issues, patients requiring proactive care, and patients who require support to communicate effectively. You will liaise with the patient, practice team, secondary care teams, social services, the voluntary and community sector, and other members of the Primary Care Network team to help smooth the patients pathway, expedite care where appropriate, and follow up letters and results.

You will support the practice to deliver good quality care for frail patients, patients in palliative care, and patients with long term conditions. You will work with the practice team to prepare for effective GSF and frailty meetings, and ensure that processes such as falls assessments and medication reviews are carried out in a timely manner.

 

Main duties of the job

Where appropriate, you will help develop a personalised care and support plan for these patients. You will support the practice to ensure that patients are reviewed at an appropriate frequency, and to achieve QOF, IIF, and LIAISE targets.

Communication skills, both written and verbal

Empathy with the patients needs and conditions

Positive attitude to work, colleagues and patients

Non-judgemental attitude to patients

Tact and diplomacy

Desire to help and put people first

Ability to negotiate the best possible services for patients

Advocacy skills

Time management

Team working

Good IT keyboard skills

 

About us

The postholder will be employed by Durham Dales Health Federation (DDHF) on behalf of Bishop Auckland Primary Care Network. The role will be across the three Practices within Bishop Auckland PCN: Station View Medical Centre, Auckland Medical Group and Bishopgate Medical Practice

DDHF is a federation of 12 GP practices across Durham Dales who came together, looking for a solution to help them provide the care patients needed, share resources and ideas, and be prepared for the challenges the NHS would face in the future.The answer they came up with was a formal collaboration between the dozen practices: the Durham Dales Health Federation.

DDHFs founding principal is to work together to provide high-quality, cost effective primary healthcare services.That means providing a range of services that all GP practices in the area can use to help look after patients.

We employ a range of Clinical staff; Pharmacists, Advanced Clinical Practitioners, GPs, Additional Reimbursement Role Scheme including 3x Social Prescribing Link Workers, care coordinators and Health and wellbeing coach as well as non-clinical, administration support staff.

DDHF are able to offer Regular one-to-one support and appraisals. NHS pension is carried over, car lease scheme which is transferable.Bike Scheme,Salary Sacrifice Scheme.Dress Down Friday, Complimentary refreshments, Free Car Par, Health service discounts, Immunisations offered

 

Job description

Job responsibilities

  • Work with practice teams to coordinate care for patients with greater needs, to improve the patient pathway and expedite care as appropriate
  • Proactively identify patients who require care coordination, using agreed criteria and population health tools as appropriate
  • Support the delivery of the practice GSF and frailty programmes
  • Support the achievement of practice quality standards including QOF, IIF, and LIAISE
  • Work closely and in partnership with the Bishop Auckland Social Prescribing Link Workers, to assist patients to take up training and employment and access benefits
  • Help patients manage their needs through answering queries, making and managing appointments, and ensuring that people have access to good quality information about their care
  • Assist people to access personal health budgets where appropriate
  • Coordinate appointments and encourage uptake of vaccinations in eligible populations

 

Person Specification

Qualifications

Essential

  • GCSE Grade A-C in Maths & English or skills level 2 Maths & English or equivalent

Desirable

  • Qualification in a health or social care allied profession

Experience

Essential

  • Experience of providing and receiving complex, sensitive information

Desirable

  • Experience working in a primary care setting

Knowledge & Skills

Essential

  • Demonstrate an appreciation of the health needs of patients in the Bishop Auckland area
  • Communication skills, both written and verbal
  • Empathy with the patients needs and conditions
  • Positive attitude to work, colleagues and patients
  • Non-judgemental attitude to patients
  • Tact and diplomacy
  • Desire to help and put people first
  • Ability to negotiate the best possible services for patients
  • Advocacy skills
  • Time management
  • Team working
  • Good IT keyboard skills

Desirable

  • Knowledge of community based primary care issues
  • Knowledge of primary care networks and collaborative ways of working
  • Understanding of safeguarding principles.
  • Knowledge of SystmOne information system

Other

Essential

  • Full UK driving Licence
  • Willingness to travel between GP practices and work from various locations in the Bishop Auckland area
  • Highly motivated
  • Enthusiastic and confident

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).